Shipping & Returns
SHIPPING & DELIVERIES
Orders placed before 1:00pm AEST on weekdays (excluding public holidays) we will endeavour to dispatch same day. Delays may occur if address details are invalid or we need to contact you with order issues.
Our delivery provider delivers Monday to Friday, excluding Public Holidays.
Delivery delays may also occur during Public Holiday periods. Please contact us for more information.
International shipping is not currently available from this website.
RETURNS
We are happy to provide full priced items with a refund and/or exchange if goods are damaged, soiled or altered. Returns may not be accepted unless they were received in this condition originally.
Please email: sales@bananafeedsaustralia.com for a replacement.
RETURN & EXCHANGE POLICY
ONLINE SHOP TERMS OF USE
Thank you for accessing www.b-complete.com (the “Website”). Please read these terms and conditions (the “Terms”) before using the Website which is operated by BANANA FEEDS AUSTRALIA PTY LTD (ABN 242 635 635 326), whose registered office is at 14 Ponzo Street, Woree, Cairns, Qld 4868 (“Banana Feeds Australia”).
By using the Website, you signify your acceptance of the terms in consideration of which Banana Feeds Australia provides you with access. From time to time Banana Feeds Australia may modify the Terms. Accordingly, please continue to review the Terms whenever accessing or using the Website. Your use of the Website following any such change constitutes your agreement to follow and be bound by the Terms as changed. If at any time you do not wish to accept the Terms, you may not use the Website. From time to time Banana Feeds Australia may run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.
NO RELIANCE
While Banana Feeds Australia has endeavoured to ensure the accuracy of the information accessed via the Website, Banana Feeds Australia does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website.
For further information and clarification on the above, please email us at john@bananafeedsaustralia.com